{"id":134,"date":"2015-03-14T11:58:21","date_gmt":"2015-03-14T10:58:21","guid":{"rendered":"http:\/\/praxium.fr\/WordPress3\/?page_id=134"},"modified":"2018-02-20T15:46:01","modified_gmt":"2018-02-20T14:46:01","slug":"exep-efqm","status":"publish","type":"page","link":"https:\/\/www.praxium.fr\/WordPress3\/nos-competences\/excellence-operationnelle\/exep-efqm\/","title":{"rendered":"Excellence Op\u00e9rationnelle EFQM"},"content":{"rendered":"<h1>L&#8217;Excellence Op\u00e9rationnelle &#8211;\u00a0mod\u00e8le de l&#8217;EFQM &#8230;<\/h1>\n<h2>Objectifs de la d\u00e9marche<\/h2>\n<div id=\"attachment_500\" style=\"width: 510px\" class=\"wp-caption alignright\"><a href=\"https:\/\/praxium.fr\/WordPress3\/wp-content\/uploads\/2015\/03\/efqmschema.jpg\" rel=\"attachment wp-att-500\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-500\" class=\"wp-image-500\" title=\"concepts-Excellence-Op\u00e9rationnelle\" src=\"https:\/\/praxium.fr\/WordPress3\/wp-content\/uploads\/2015\/03\/efqmschema.jpg\" alt=\"concepts EFQM\" width=\"500\" height=\"285\" \/><\/a><p id=\"caption-attachment-500\" class=\"wp-caption-text\">Les 9 concepts de l&#8217;Excellence Op\u00e9rationnelle<\/p><\/div>\n<ol>\n<li>Consolider sa d\u00e9marche de progr\u00e8s<\/li>\n<li>Se fixer de nouveaux challenges \u00e0 la fois r\u00e9alistes et ambitieux<\/li>\n<li>Dynamiser sa d\u00e9marche qualit\u00e9 et g\u00e9rer l\u2019apr\u00e8s- certification<\/li>\n<li>Motiver et encourager \u00e0 la r\u00e9alisation d\u2019actions d\u2019am\u00e9lioration<\/li>\n<li>Communiquer aupr\u00e8s du personnel et des fournisseurs sur les progr\u00e8s r\u00e9alis\u00e9s<\/li>\n<li>Renforcer la prise en compte des r\u00e9sultats<\/li>\n<li>\u00c9largir le champ d&#8217;application de son syst\u00e8me de management de la\u00a0qualit\u00e9<\/li>\n<li>traduire votre strat\u00e9gie en plan de progr\u00e8s<\/li>\n<li>identifier vos gisements d\u2019am\u00e9lioration et les enjeux<\/li>\n<li>accompagner vos \u00e9quipes dans la mise en oeuvre<\/li>\n<\/ol>\n<h2>Excellence Op\u00e9rationnelle &#8211; les facteurs<\/h2>\n<p><strong><span class=\"caps\">LE<\/span>\u00a0<span class=\"caps\">LEADERSHIP<\/span><\/strong><br \/>\nLes organisations d\u2019excellence sont dirig\u00e9es par des personnes qui fa\u00e7onnent le futur et le concr\u00e9tisent, en agissant en tant que mod\u00e8les en termes de valeurs et d\u2019\u00e9thique, et en inspirant confiance \u00e0 tout moment. Elles sont flexibles, ce qui leur permet d\u2019anticiper et de r\u00e9agir rapidement afin de garantir leur r\u00e9ussite\u00a0continue.<\/p>\n<p><strong><span class=\"caps\">LA<\/span>\u00a0<span class=\"caps\">STRAT<\/span>\u00c9<span class=\"caps\">GIE<\/span><\/strong><br \/>\nLes organisations d\u2019excellence mettent en application leur mission et leur vision en d\u00e9veloppant et d\u00e9ployant une strat\u00e9gie ax\u00e9e sur les parties prenantes. Les politiques, plans, objectifs et processus sont d\u00e9velopp\u00e9s et d\u00e9ploy\u00e9s au service de la\u00a0strat\u00e9gie.<\/p>\n<p><strong><span class=\"caps\">LE<\/span>\u00a0<span class=\"caps\">PERSONNEL<\/span><\/strong><br \/>\nLes organisations d\u2019excellence valorisent leur personnel et cr\u00e9ent une culture leur facilitant l\u2019atteinte de leurs objectifs individuels et collectifs et ceux de l\u2019organisation elle-m\u00eame dans un int\u00e9r\u00eat mutuellement partag\u00e9. Elles d\u00e9veloppent les comp\u00e9tences et les talents de leur personnel et favorisent l\u2019\u00e9quit\u00e9 et l\u2019\u00e9galit\u00e9 des chances. Elles leur pr\u00eatent une attention constante, communiquent avec eux, les r\u00e9compensent et les reconnaissent, de fa\u00e7on \u00e0 les motiver, favoriser leur implication et leur permettre d\u2019utiliser leurs comp\u00e9tences et connaissances au service de l\u2019organisation.\u00a0.<\/p>\n<p><strong><span class=\"caps\">LES<\/span>\u00a0<span class=\"caps\">PARTENARIATS<\/span>\u00a0<span class=\"caps\">ET<\/span>\u00a0<span class=\"caps\">LES<\/span>\u00a0<span class=\"caps\">RESSOURCES<\/span><\/strong><br \/>\nLes organisations d\u2019excellence planifient et g\u00e8rent les partenariats externes, les fournisseurs et les ressources internes pour soutenir la strat\u00e9gie et les politiques ainsi que la performance op\u00e9rationnelle de leurs processus. Elles veillent \u00e0 leur impact environnemental et\u00a0soci\u00e9tal.<\/p>\n<p><strong><span class=\"caps\">LES<\/span>\u00a0<span class=\"caps\">PROCESSUS<\/span>,\u00a0<span class=\"caps\">PRODUITS<\/span>\u00a0<span class=\"caps\">ET<\/span>\u00a0<span class=\"caps\">SERVICES<\/span><\/strong><br \/>\nLes organisations d\u2019excellence con\u00e7oivent, g\u00e8rent et am\u00e9liorent leurs processus, produits et services pour g\u00e9n\u00e9rer une valeur croissante pour leurs clients et les autres parties\u00a0prenantes.<\/p>\n<h2>les r\u00e9sultats de l&#8217;Excellence Op\u00e9rationnelles<\/h2>\n<ul>\n<li><strong><span class=\"caps\">LES<\/span>\u00a0R\u00c9<span class=\"caps\">SULTATS<\/span>\u00a0\u00ab\u00a0<span class=\"caps\">CLIENTS<\/span>\u00a0\u00bb<\/strong>\u00a0des r\u00e9sultats exceptionnels qui satisfont ou d\u00e9passent les besoins et attentes de leurs\u00a0clients.<\/li>\n<li><strong><span class=\"caps\">LES<\/span>\u00a0R\u00c9<span class=\"caps\">SULTATS<\/span>\u00a0\u00ab\u00a0<span class=\"caps\">PERSONNEL<\/span>\u00a0\u00bb<\/strong>\u00a0des r\u00e9sultats remarquables qui satisfont ou d\u00e9passent les besoins et attentes du\u00a0personnel.<\/li>\n<li><strong><span class=\"caps\">LES<\/span>\u00a0R\u00c9<span class=\"caps\">SULTATS<\/span>\u00a0\u00ab\u00a0<span class=\"caps\">SOCI<\/span>\u00c9<span class=\"caps\">TAUX<\/span>\u00a0\u00bb<\/strong>\u00a0des r\u00e9sultats exceptionnels qui satisfont ou d\u00e9passent les besoins et attentes des parties prenantes concern\u00e9es, au sein de la\u00a0soci\u00e9t\u00e9.<\/li>\n<li><strong><span class=\"caps\">LES<\/span>\u00a0R\u00c9<span class=\"caps\">SULTATS<\/span>\u00a0\u00ab D\u2019<span class=\"caps\">ACTIVIT<\/span>\u00c9 \u00bb<\/strong>\u00a0des r\u00e9sultats exceptionnels qui satisfont ou d\u00e9passent les besoins et attentes de leurs parties prenantes\u00a0professionnelles.<\/li>\n<\/ul>\n<p>\u00a9\u00a0EFQM\u00a0<a href=\"http:\/\/www.efqm.org\/\">http:\/\/www.efqm.org\/<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;Excellence Op\u00e9rationnelle &#8211;\u00a0mod\u00e8le de l&#8217;EFQM &#8230; Objectifs de la d\u00e9marche Consolider sa d\u00e9marche de progr\u00e8s Se fixer de nouveaux challenges \u00e0 la fois r\u00e9alistes et ambitieux Dynamiser sa d\u00e9marche qualit\u00e9 et g\u00e9rer l\u2019apr\u00e8s- certification Motiver et encourager \u00e0 la r\u00e9alisation d\u2019actions d\u2019am\u00e9lioration Communiquer aupr\u00e8s du personnel et des fournisseurs sur les progr\u00e8s r\u00e9alis\u00e9s Renforcer la<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":935,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-fullwidth.php","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-134","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - 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